Shipping policy

 

SHIPPING AUSTRALIA WIDE

Rubber Anchor offers free shipping for all rug underlay / rug pad orders within Australia for orders over $150.

INTERNATIONAL ORDERS

Please contact us via email for a quote for shipping to any international address.

SHIPPING TRANSIT TIMES

We endeavour to despatch all rug underlay / rug pad orders on the same day it is received. The cut off time for the processing of any order is 1pm EST. Orders placed after 1pm will be processed the following day.

All shipping transit times are estimates only and are based on advice provided by the courier on the date of processing. These times are estimates only and are subject to change.
Please see below approximate transit times to each Australian capital city.
VIC 1 - 2 business days
NSW 1 - 3 business days
SA 1 - 3 business days
TAS 2 - 4 business days
QLD 3 - 5 business days
NT 4 - 7 business days
WA 4 - 7 business days

DELIVERY INSTRUCTIONS

All deliveries will be made during business hours and will need to be signed for at the time of delivery, unless an Authority To Leave request has been made in the “Add a note to your order” box at the time of check out.

Please note that if an Authority To Leave request has been made Rubber Anchor will not be held liable for any loss, damage or theft of the product after delivery has taken place.

If an Authority To Leave has not been requested and the courier is unable to complete the delivery there will be an additional redelivery charge of $30 + GST applicable for each subsequent delivery attempt.

Please Note: All deliveries will be left at front door if not home at time of delivery. If you do not wish for this to occur please leave a note stating as such at checkout stage.

ORDER TRACKING

At the time of despatch your tracking details will be provided to you.